autumn update for learning experience
News and updates from the Queensland Centre for Mental Health Learning

In this edition Autumn 2017

Welcome to our Autumn edition eNewsletter

In the midst of this heatwave, it is hard to believe Autumn and the cooler months are just around the corner. Whilst the change of season usually heralds slowing down, the Learning Centre will be in full swing with many projects under way and more in planning.

We are pleased to welcome a number of new project staff on board; content experts who will drive important program reviews and new content development. We look forward to re-launching many of our programs this year, updated to align with the latest best practice standards and recent National directives.

Some of our features in this eNewsletter edition include:
  • developing your workforce
  • an update on the SRAM-ED roll out.
We would also like to invite you to view our comprehensive 2016 Annual Report, which outlines key achievements and demonstrates the HHS breakdown of training delivery.
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Developing your workforce

What is the value in attending Learning Centre training? How does our training make a difference?

These are questions all mental health staff and services should know the answer to… if you don’t, then keep reading.

Our core focus is to be experts in training development, delivery and skills transfer. Everything we do is structured around the application of core mental health skills and the implementation of best practice standards to enhance consumer centred mental health services across the state. We are committed to helping you develop your workforce.

Our passionate team of expert Clinical Educators are all highly experienced mental health professionals who understand the importance of delivering consistent and quality training programs. All qualified with Certificate IV in Training and Assessment, they maintain clinical currency with annual service placements, and adhere to a strict range of National credentialing requirements to ensure that the programs they deliver are aligned to service needs.

By delivering content that is practical, evidence based and supports an understanding of policies, standards and clinical environments in which the learning is applied, we can contribute to enhanced staff development and improved clinical practice.

Collaborative partnerships with universities, research institutes, other government agencies and private organisations ensure that we are appropriately informed when developing and renewing our programs.

Our programs provide a solid foundation on which to build practice for new starters, as well as provide more advanced skills and updates for experienced practitioners.

Scroll down to read the testimonials from past participants demonstrating different perspectives and the perceived value from varying view points.

We recommend team leaders take a pro-active approach and ensure your team members are current with clinical skills for practice - encourage them to enrol in our training. You can request to be added to our mailing list to receive information about upcoming training in your area, as well as information about new programs being launched so you can ensure your staff are aware of the opportunities available to them.

To all Mental Health practitioners; with new information regularly incorporated into our training packages, consider refreshers so you can remain up to date with your clinical skills. Consider supporting PPA/PAD processes by including Learning Centre programs in your projected achievements for the next 6 months.
Testimonials
“As a new grad, I feel this training has strongly increased my understanding. The trainer has increased my passion for mental health work and has reminded me of the importance of the consumer voice in every step of the process.” Occupational Therapist - attended QC14.

“This was great training. A useful refresher, the course also included a lot of new and relevant content. The theory explored was very interesting, and there was a good mix of practical group work as well. The day although intense was fast paced and went quickly. This training is a must for all the people working in Mental Health. Our facilitator was amazing. Thank you.” Nurse - attended QC2.

“The training was delivered by highly experienced facilitators. I previously used to focus on risk assessment alone, but I will now be focusing on both risk and strengths assessment. I have also learnt to give consumers an opportunity to identify exactly what they want when working with them.” Registered Nurse – attended QC24.

“I attended believing this training was designed as a foundation course. However, I found that it catered for everyone and as a team leader in Mental Health, left with some great reflections on how to think about risk assessment deeper. I would recommend this course for all staff.” Team Leader - attended QC9.

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Launching QC24 Working with Strengths in Recovery

The first formal delivery of our blended learning program, Working with Strengths in Recovery, was delivered at Eight Mile Plains on 16 February.

This invitation only event was attended by key representatives from Metro South Mental Health Recovery Services such as the Cooparoo, Bayside and Logan Community Care Units.

The program includes an eLearning component, completed prior to attending the one day face-to-face workshop, which provides learners with an introduction to the Strengths Model philosophy and how it applies in practice. The workshop then uses group activities and simulations to practice and apply the strengths assessment in mental health to improve outcomes.

Here are a few snippets of feedback provided by participants of this special even
t:

"Loved the Strengths Based Assessment tool course - empowering collaborative practices and consumer driven mental health care."

"I had an understanding of Recovery and Strengths Approach but this has now given me a structure and framework for my work with both consumers and peer staff. I really enjoyed the scenario based learning. Definitely recommend this to all MH employees, particularly now with adopting a Person-Centred Care approach. Thank you."

Keep an eye on our calendar of events as further deliveries of this program are rolled out.
who can attend our training information
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Online learning options with the Learning Centre

With busy work schedules and endless lists of clinical responsibilities, finding the time to attend face-to-face training can be hard, if not almost impossible in services that are stretched to the limit.

It is important then that learning opportunities are not missed completely and that crucial skills transfer takes place to enhance service delivery.

The Learning Centre hosts an array of mental health specific online learning options via the eLearning portal
- 21 training courses and learning resources are currently available, including five new programs launched in the past six months and even more programs in development to be launched in 2017.

The benefit of online learning is that it affords participants the flexibility to engage when and where they want. Not only does this make it easier to fit in with busy lives, but it can allow time to focus when there may be fewer distractions, further enhancing knowledge retention.

Furthermore, it can accommodate personal customisation of the learning experience. The pace can be controlled and if a pause is required to, for example do more research, most programs can be easily bookmarked to continue later.

If you’re not already enrolled in the Learning Centre eLearning portal you can easily self-enrol now! Once enrolled you can access at home or work with the same login*.

Happy learning!

*Note: Browser software needs to be compatible with the Learning Management System – e.g. Mozilla Firefox and Google Chrome support the functionality, Internet Explorer does not. Contact the Learning Centre IT Support team if you have any questions at
qcmhlit@health.qld.gov.au or phone 3271 8862.

continuing professional development information
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SRAM-ED update

Suicide Risk Assessment and Management for Emergency Departments training (SRAM-ED) is building momentum with local implementation plans being developed and most HHSs rolling out deliveries of the course.

SRAM-ED was designed to enable HHSs to have flexibility in implementation however we have heard that this may have raised some questions about the course design and target audience.

Here are some frequently asked questions:

Who is the target audience?
All clinicians who work in an ED (including medical, nursing, allied health and mental health staff).

Why is there a foundation and advanced course?
This is to accommodate different clinical needs (‘scope of practice’). Most ED staff will only need to complete the foundation course. The advanced course is aimed at clinicians who have responsibilities for discharge planning. The advanced course extends on the foundational course and explores a thorough approach to assessing suicide risk, formulation and safety planning.

How does the course work?
Learners complete the relevant eLearning - for a learner only doing the foundation course this is modules one and two. Modules three and four are for learners going on to complete the advanced course. Participants then attend locally run, face-to-face workshops.

Learners who complete the foundation course may also wish to complete the third and fourth eLearning modules.

Who do I contact to receive training?
Speak to your local education unit or Regional Adversity Integrated Care Clinician (RAICC)
.

Note: To become a HHS SRAM-ED trainer and submit and EOI for attending QC25 SRAM-ED train-the-trainer, please contact the Learning Centre at 3271 8851 for more information. Strict selection criteria exist for this specialised program, with places and locations limited.
Update on the new Capacity Assessment training and Advance Health Directives training

To coincide with the implementation of the new Mental Health Act 2016 the Learning Centre has launched two new products:
  • Capacity Assessment and Advance Health Directives training toolkit
  • Capacity Assessment and Advance Health Directives eLearning program
The adaptable training tooklit package enables HHS educators to facilitate internal workshops to staff. Designed to be approximately one hour in duration, additional information is provided allowing educators to tailor the training to specific needs, affording flexibility in how the content is delivered.

The toolkit contains:
  • facilitator guide - with detailed instruction and suggestions on how to adapt the workbook
  • participant workbook
  • two video scenarios
The new Capacity Assessment and Advance Health Directives eLearning program provides comprehensive step by step training on the clinical application of assessing capacity and advance health directives requirements.

Also important to note: Reviews of the QC13 Capacity Assessment and QC14 Mental Health Assessment face-to-face training programs are underway. When the updates are complete both programs will undergo a relaunch and training opportunities will be rolled out across the state.
Important information:
Fees for Learning Centre training programs to increase.


The Learning Centre has been able to offer very low fees for training programs for many years. Despite increases in operational costs, the Learning Centre has kept its course fee structure unchanged since 2007.

To ensure program sustainability and flexibility, changes to the fees are currently under consideration.
Featured in the next edition...
New projects to enhance learning

Mental Health Educator training re-launch
Queensland Centre for Mental Health Learning, Ellerton Drive, Wacol Qld 4076
West Moreton Hospital and Health Service, RTO code 40745
phone: (07) 3271 8837
internet: www.health.qld.gov.au/qcmhl
qheps: qheps.health.qld.gov.au/qcmhl
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