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autumn update for learning experience
News and updates from the Queensland Centre for Mental Health Learning

In this edition Autumn 2018

Welcome to our Autumn edition eNewsletter

If you missed it, our 2017 Annual report was launched in early February. This comprehensive document provides an analysis of training participation rates, a breakdown of data reflecting the transfer of knowledge, and measure of satisfaction rates in training.

At the Learning Centre, we are dedicated to our commitment to support the development of a sustainable mental health workforce with a recovery focused approach to mental health care. As the preferred provider for mental health education in the state, our courses are endorsed by Mental Health Alcohol and Other Drugs Branch as key sources of skills to support clinical practice.

Access to training and resources continues to be enhanced by incremental improvements to our online training system. You can read more about this in articles below.

We also support our valued stakeholders by investigating new course and content options, alternate ways to meet the needs of our stakeholders, as well as enhance our current curriculum of courses. Read on to see updates on some of our projects.

If you are interested in reading back editions of this eNewsletter, you can find them online by visiting our Newsletter page.

QC28 YEARS - new course launch

On 15 February 2018, the Learning Centre successfully launched the new blended course QC28 Youth: Engage, Assess, Respond to, and Support Suicidal People (YEARS).

Attended by key Child and Youth Mental Health Clinicians the delivery was a resounding success.

The first delivery of this course is scheduled for Central Queensland HHS on 2 May. To enrol in this session visit the online learning system at www.qcmhl.qld.edu.au, go to the QC28 YEARS course listing, complete the pre-learning requirements including eLearning modules and then sign-up to attend the session.

We look forward to planning the roll out across Queensland in the second semester training schedule. Stay posted for updates.

More improvements for our learners

Our online training system continues to be refined and enhanced to benefit learners and streamline processes.

Starting this semester, assessment marks will now be loaded directly into the system and against the individual learner.

Learners who have participated in our assessable courses will be automatically notified by the system that their assessment result and relevant certificate or statement is now available. This applies to the courses:
  • QC9 Critical Components of Risk Assessment and Management
  • QC14 Mental Health Assessment
  • 10120NAT Course in Observing and Documenting a Mental State Examination
This development greatly improves the time it takes to receive assessment results and enable access to certificates or statements for all courses 24 hours a day, 7 days per week.
Mental Health First Aid training

The Learning Centre is pleased to host Mental Health First Aid (MHFA) Standard training in 2018, with deliveries on offer by our accredited MHFA facilitator.

The first session held in February was a resounding success - the next session is scheduled for 23-24 May at Wacol. Visit the Learning Centre online training system at www.qcmhl.qld.edu.au for session details and to enrol.

This two day course teaches people how to offer initial support to adults who are developing a mental health problem, experiencing a worsening of an existing mental health problem or in a mental health crisis, until appropriate professional help is received or the crisis resolves.

Note: Unlike other Learning Centre courses, this course is recommended specifically for non-clinical staff. Clinicians and other health practitioners should refer to alternate Learning Centre training for their needs.

Please contact the Learning Centre if you have any queries around suitability requirements.

MHFA Australia for more information about this course.

Having trouble online?

Self-help resources have been created specifically to walk learners through tasks within the Learning Centre online training system.

These ‘Help’ resources are easily located via the link in the footer of our online system.

Help resource topics step users through processes such as:
  • registering to create an account
  • resetting password
  • re-printing a certificate
  • booking/cancelling a workshop session (and much more).
Short videos demonstrating steps as well as written prompt sheets are available.

These resources have been developed to work in conjunction with the FAQs document also available on the home screen at www.qcmhl.qld.edu.au

Sentinel Events Review (SER) update

The Learning Centre SER team worked closely with Mental Health Alcohol and Other Drugs Clinical Network and the Queensland Health Mental Health Sentinel Events Review Implementation Team (SERIT) through 2017. Five core training products that cover risk assessment and management were reviewed. These reviews ensure that our courses incorporate recommendations made by the When mental health care meets risk: A Queensland sentinel events review into homicide and public sector mental health services report. View our Winter 2017 edition newsletter for a more detailed outline on the project.

Since late 2017, the SER project team has been collaborating with experts from the Queensland Forensic Mental Health Service and the Child and Youth Mental Health Service for content expertise for the Tier 2 Violence Risk Assessment and Management training product. Significant progress has been made with materials development, and going forward, the Learning Centre will build on this to develop a blended learning training package. The Tier 2 V-RAM training will be rolled out in June 2018 to five sites, as part of the three tier violence risk assessment and management framework – mental health services implementation pilot.

We will keep you posted on updates as they occur.
Enrolments mandatory!

Unenrolled participants arriving at training events are a long standing challenge for the Learning Centre.

This challenge contributes to significant time and administrative burden across the entire Learning Centre team, as well as compromising the participant learning experience.

The Learning Centre is responsible for ensuring:
  • the quality and integrity of training provided in order to achieve prescribed learning outcomes
  • effective transfer of knowledge to support implementation in clinical practice
  • compliance with course requirements, including achievement of pre-course requirements (e.g. eLearning pre-learning, pre-course reading, pre-course agreements)
  • accurate learner record keeping
  • compliance with requirements of a Registered Training Organisation
  • compliance with liability insurance requirements
  • compliance with safety considerations for venue capacity.
Therefore, unenrolled participants can no longer be accepted at Learning Centre events. This is to ensure that all responsibilities are achieved for the benefit of the service and training participants.

What this means?

All enrolments must be completed electronically and in full via the Learning Centre training system at
www.qcmhl.qld.gov.au prior to the two week cut-off date.

Un-enrolled participants presenting at training will be asked to attend a future delivery.

When did this change take place?

The requirement to enrol is not new, however with increasing resources and growing responsibilities, the Learning Centre now requires that all participants be responsible for proper attention to the process.

Enrolments must be completed against a specific course date and location. Eligible enrolments that are completed in full, generate an immediate acknowledgement email that is sent to your registered email. Check your inbox to make sure.

Please note that paper forms, email requests, local HHS database entries, and verbal agreements with your local education team do not substitute for an appropriate enrolment.

If you had planned to attend training but have not received a confirmation email, or are not sure if your enrolment was successful, you can login to the training system and check the 'Your courses' tab.

Remember if you have not received enrolment confirmation, you are not enrolled.

Phone 3271 8845 for assistance.
continuing professional development information

SRAM-ED Cultural Strengthening update

As mentioned in the last edition of this eNewsletter, the Suicide Prevention Taskforce commissioned the Learning Centre to develop a new video resource to support cultural strengthening. The SRAM-ED Cultural Strengthening project will see the launch of an additional video resource, simulating the application of culturally sensitive SRAM-ED techniques with an Aboriginal person.

Processing and integration of the video is nearing completion.

Upon approval from the primary stakeholder, the release of this resource and any relevant updates will be communicated to the statewide SRAM-ED trainers.


Fee structure

The Learning Centre has offered very low fees for training which have remained unchanged since 2007. With ever growing demand for courses across the state, as well as increasing costs to produce, resource and deliver training, the Learning Centre has continued to provide services without any increase to its budgets or fee structure.

In mid 2017 we advised that the fees structure was under review. Extensive consideration has been undertaken, and final consultation is almost complete to commence a
minimal fee increase with a proposed implementation date of 2 April 2018. Changes to the fee structure are planned to commence formally 1 July 2018.

This proposal will ensure sustainability and flexibility into the future, as well as the continued delivery of quality training products and resources.

Cultural Capability eLearning

The Occupational Therapy Board of Australia have just released their new Australian occupational therapy competency standards (as of 20 February 2018). The new standards have strongly embedded the recognition of cultural diversity and providing cultural capable practice.

Consider the Learning Centre Cultural Capability eLearning course to enhance your clinical practice.

Queensland Centre for Mental Health Learning, Ellerton Drive, Wacol Qld 4076
West Moreton Hospital and Health Service, RTO code 40745
phone: (07) 3271 8837
online: www.qcmhl.qld.edu.au