autumn update for learning experience
Welcome to our Autumn edition eNewsletter
Welcome to our first eNewsletter for 2019!

In the midst of the heatwave we have experienced, it is hard to believe Autumn is here and the cooler months are just around the corner. Whilst the change of season sometimes heralds a slow down, the Learning Centre will be in full swing with scheduled training, many projects under way and more in planning.

Some of our features in this eNewsletter include:
  • course reviews and development updates
  • transitioning to online evaluations
  • changes to the Learning Centre enrolment cut-off
  • roll-out of QC30 Violence Risk Assessment and Management training
  • roll-out of the online Violence risk assessment and management framework - mental health services (the Framework) induction training video
Semester 1 2019 training calendar is now available online with March to June dates available for enrolment.

We look forward to sharing many more new and exciting developments throughout 2019.
QC4 Supervisor - review update

Late last year, we began the process of reviewing one of our best performing training courses, QC4 Supervisor. This program was originally launched in 2015 and was developed in consultation with key experts in the clinical supervision practice space.

To ensure this program remains contemporary and continues to meet the needs of new supervisors, the Learning Centre is incorporating the latest research as well as refining how we teach the practice methods of supervision, to provide our participants with the best tools and ideas to implement whilst in the workplace.

Currently, QC4 Supervisor is accessible only to those participants who have completed our clinical supervision introductory course, QC8 Best Practice Models of Supervision. We are currently working toward developing an alternate pathway to allow access to experienced clinicians who can demonstrate their experience and prior learning in this area.

We’re excited to provide this training to individuals who wish to support and develop our mental health and workforce, to improve outcomes for our consumers.
QC9 CCRAM Redevelopment is underway

Our most popular course, Critical Components of Risk Assessment and Management (QC9) is undergoing a major redevelopment. Along with its related courses, QC19 Risk Refresher and QC26 Evaluations of Risk, QC9 CCRAM delivers the fundamentals of risk assessment and management in mental health. The Learning Centre is working with clinicians, consumers, carers and other stakeholders to revise and redevelop these courses to make them more contemporary and in line with current and emerging Queensland Health best practice and standards, including:
  • using comparative language in risk summaries rather than risk ratings
  • addressing sexual health and safety risks as part of vulnerability
  • meeting consumer needs across services and age demographics (including child and youth and older persons)
  • supporting culturally appropriate approaches to engagement and holistic care planning.
We are also developing a fundamentals online eLearning module for risk assessment and management, and will be moving to an online assessment to replace the current written assessment.

We are keen for ideas and input into our case scenarios, including people to act in the video – if you’re a budding actor, please get in touch!

For further information, please contact or
QC53 - Less Restrictive Way (Capacity Assessment) for Minors eLearning development update

Further to the update provided in the Summer newsletter, the QC53 eLearning training content has progressed to development and will undergo testing with Child and Youth Mental Health clinicians in coming weeks.

A number of Queensland Health clinicians and external child actors have been recruited to participate in filming the scenarios that will be included within the eLearning training program. Filming is due to take place in March at a professional filming studio.

The training will include:
  • less restrictive way in relation to the Mental Health Act 2016
  • capacity assessment for minors, how to assess capacity for a young person to consent to treatment under the Mental Health Act 2016
  • strategies to support a young person to demonstrate their decision-making capacity
  • complex clinical considerations where circumstances may require use of a treatment authority.
Interested in completing this training? It's due to be live and available early May 2019.

QC29 Reasoning and Rehabilitation2 for Youth and Adults with Mental Health Problems (RandR2 MHP)

It can be very difficult to find engaging interventions specifically for people with mental illness who have engaged in illegal or antisocial behaviours. RandR2 MHP is a group program designed specifically to address the needs of these consumers.

Developed by the Canadian Cognitive Centre by Dr Bob Ross and Dr Suzy Young from the UK, the program uses a cognitive behavioural approach to promoting prosocial behaviours and helping people to identify the thoughts, feelings and behaviours that can be problematic in society. The Learning Centre delivers the only training available for this program in Australia, and we have been very excited to train a range of mental health workers across Queensland.

The Learning Centre has recognised the needs of our consumers, and we have recently updated some of the materials to suit the Australian cultural context and make it more accessible to people with low literacy levels and/or cognitive dysfunction, while still being engaging and accessible for everyone. This has included adding animations and infographics, with consumer feedback sought during development to directly improve the product.

We have also established a network of trained RandR2 MHP clinicians to share resources, provide support and discuss challenges by email and Yammer.

If you’re interested in finding more about RandR2 MHP, please contact the Learning Centre.

Violence risk assessment and management framework - mental health services (the Framework) induction training video

The Learning Centre in close collaboration with the Mental Health Alcohol and Other Drugs Branch Clinical Excellence Queensland developed an induction training video to support the roll out of the Violence risk assessment and management framework – mental health services (the Framework). The Framework was launched across Queensland Health mental health services in late February 2019. The Framework induction training video introduces the three-tiered approach to violence risk assessment and response within the Framework, the purpose and principles of the Framework, how the Framework will be implemented, and clinical roles and responsibilities. The video runs for approximately 20 minutes. To see the video, click here .

There are a number of learning programs that aim to enhance clinician capability and capacity to support the Framework implementation.

Updates to existing Learning Centre training programs that cover knowledge and skills pertaining to the Tier 1 level of risk – including QC9 Critical Components of Risk Assessment and Management; align with the Framework’s three-tiered approach to violence risk assessment and response. The Learning Centre developed a blended learning program, QC30 Violence Risk Assessment and Management, that provides comprehensive information on how to provide a Tier 2 violence risk assessment and response within the Framework.
If you have attended one of our courses previously, you would know that evaluations are essential in ensuring the Learning Centre delivers the most contemporary and highest quality education. These workshops are delivered to cater to your training needs, thus, we need to know how and what you’d like to learn. The feedback we receive goes to the facilitators, who monitor the evaluations closely and make appropriate changes. In 2018, around 90% of our workshop attendees completed evaluations, which ensured that most of you were heard. We value that investment of your time and would like to thank you for your continued participation.

This year, we are rolling out an exciting change. To keep up with the times, save more trees, and maximise your productivity, we have scrapped paper evaluations and moved them online. Links to the evaluation surveys will be emailed to you before and after workshop completion. They can be done easily on a smartphone, computer, or any similar electronic device. Now, you can complete them on your commute home, at work, or while waiting in line. It takes just 5 to 10 minutes to contribute to your future learning experience.

Please note that the pre and post evaluations at all time points are equally important. Some questions will be asked multiple times for us to assess course effectiveness. The evaluations also complete your learning experience by allowing you to reflect on your strengths and weaknesses at various time points, while revising key concepts from course content.

Thank you once again for speaking up and helping us improve your learning. If you’d like to find out more about the evaluation process and what happens to your data, click here
Improvements for our learners

As part of the our commitment to continuous improvement, the Learning Centre has reviewed its current enrolment management plan with regards to face-to-face training deliveries. From January 1st 2019, enrolments for all Learning Centre face-to-face course will now close 48 hours prior to the scheduled delivery or when the course is full (whichever comes first).

To view the Learning Centre's training calendar for semester 1 2019 or to enrol into a face-to-face course, please
click here
Roll out of QC30 Violence Risk Assessment and Management training

The Learning Centre has been funded by the Mental Health Alcohol and Other Drugs Branch to facilitate 34 sessions of the QC30 Violence Risk Assessment and Management course during semester 1 2019. This training is part of the statewide implementation of the Violence risk assessment and management framework - mental health services (the Framework).

Site Coordinators have been appointed, for each HHS, attendance at the first tranche of workshops in semester 1 is via invitation only from a HHS Site Coordinator. The training has been developed for senior clinicians who will be required to complete the V-RAM clinical tool when using the framework in clinical practice.

If you have not been contacted by a Site Coordinator to attend a session please contact Leisa Flanigan and request to be added to a reminder list for information on sessions which may be available in semester 2 or utilise the waiting list option available on the learning management system.
Professional Opportunities

The Learning Centre offers a wide range of training programs some of which are aimed to provide a practical foundation of knowledge and skills with an emphasis on consumer safety and mental health recovery.

If it has been more than two years since completing any of our programs, you may like to consider attending as a refresher. This will ensure you are up to date with the most current content and practices.

Why not consider including some of these learning opportunities in your next 1:1 conversation as Learning and Development achievement targets for the next 6 months.

Options include:
  • 22 face-to-face and blended courses (including Nationally accredited 10120NAT Course in Observing and Documenting a Mental State Examination)
  • 17 eLearning programs/resources
Be sure to check the calendar and enrol for our workshops using your current details as soon as possible.
Enrol Now
continuing professional development information
Queensland Centre for Mental Health Learning, Ellerton Drive, Wacol Qld 4076
West Moreton Hospital and Health Service, RTO code 40745
(07) 3271 8837