summer edition newsletter, 2020 the year in review
We have been off to an interesting start so far for this year, and while we continue to adjust and arise to new challenges we also strive to reinforce a 'new normal' that allows for an adaptive approach to training. You never know what is around the corner, so embracing new opportunities is how we aim to achieve resilience.

Our return to face-to-face training has been invigorating for our team of Clinical Educators, and we do hope to reach each of the Hospital and Health Services as the year continues. This is difficult to plan with a backlog of core training to address and many competing priorities, not to mention new problems that confront us on a regular basis. However, rest assured we are doing our best to get the courses you need rolled out.

Online classroom training continues to be a successful addition to our portfolio, allowing us to reach more learners.

Marketing of available courses remains crucial, not only for the sustainability of the programs but to ensure that the services maintain appropriately skilled staff, and meet mandatory training requirements. If you believe we might be missing an important contact for promoting training opportunities, please forward this email to them.
QC19 risk refresher image

Online Violence Risk Assessment and Management (VRAM) testing

The testing of QC30 VRAM via online classroom will commence soon with a pilot scheduled for 12 March.

We look forward to this pilot as the next step towards a planned statewide roll out.

If you are interested in participating in this popular course via online classroom, click the Register of Interest - VRAM online button below and provide us with your details. We can then notify you when the next sessions are scheduled.
Register of Interest - VRAM online
data analysis
QC48 Mental State Examination eLearning relaunch

Following an extensive review and redevelopment, the 6-hour eLearning course QC48 Mental State Examination was relaunched in December 2020.

The product was updated to include new content, while utilising the latest Articulate Rise software to improve engagement and the learner experience.

Complementing the nationally accredited course 10881NAT Course in Observing and Documenting the Mental State Examination, this eLearning provides the learner with an opportunity to practice documenting a mental state examination as they work through the nine core components.

Early evaluation feedback from learners is positive.

Check out the updated course at QC48 Mental State Examination
set scene from filming for QC55
Comprehensive Care Webinar series

A collaboration with Insight, the Learning Centre, and Mental Health Alcohol and Other Drugs Branch continues, with the development of a range of tools and resources to support staff in the provision and documentation of high quality, standardised clinical care.

The Comprehensive Care project has seen the launch of a series of five webinars to date (four recordings now available to watch on demand) as well as a range of resources.

Webinars cover a range of topics including; Comprehensive care, Formulation, Care planning, Case review and Diagnosis, and are designed to:
  • improve staff awareness and understanding of the components of comprehensive care and the supports provided through a range of tools including the comprehensive care documentation (CCD)
  • encourage staff to use other available resources (Comprehensive Care Resource Package) to increase knowledge and skills regarding the enhancement of high quality, person-centred comprehensive care including supports for the implementation of the CCD
  • support staff to gain consumer, carer, clinician and service perspective on working together to improve the delivery of comprehensive care.
Each session of approximately 45-60 minutes is broadcast for statewide access over Teams, and are available on demand, via the Learning Centre learning management system at Visit RE08 Comprehensive Care under the Resources section (login required).

The next Webinar is due 3 March - contact the Learning Centre or your local Education team for details on how to participate.
visit RE08 Comprehensive Care webinars and resources
Life in Mind
Community of Practice for Educators

The Learning Centre regularly consults with many of the Educators who are based in the HHS Mental Health Alcohol and Other Drugs Services. Feedback has indicated that some may experience isolation and are unsure how to connect with their peers in other HHSs. We are often contacted by HHS Educators who are seeking ways to develop their education skills further.

At the Learning Centre, we recognise that we are in a unique position to provide a point of connection for the various Educator roles. Therefore, we are planning to establish a Community of Practice to enable supported networking with the first online gathering of Educators taking place on 29 March 2021.

We hope that this initiative will enable the:
  • sharing of ideas and a collaborative approach to problem solving
  • exchange of relevant, locally-developed resources
  • promotion of current best practice and consistent application of education and training skills across the state
  • professional development (PD) and upskilling opportunities
  • Learning Centre to be more inclusive and responsive to the needs of Educators, including an opportunity to engage in projects.
The initial focus of the group will be on networking; connecting Educators with their peers. We will then be requesting feedback to help guide the direction of activities and PD opportunities that we might provide. Note this does not replace any other already established professional networks.

If you are an Educator in a Queensland Health Mental Health Alcohol and Other Drugs Service setting and have not received your invite, please contact us.
What's coming next?

We had hoped to present our Annual report to you in this edition of What's New? Our research team are busy analysing participation data from 2020, however with the massive change in the way we deliver training, interpreting and collating the information is taking much longer than previous years. We look forward to sharing our findings with you and will distribute the report as soon as it is available.

If you did not receive this newsletter email directly, and wish to be included in our contacts to receive our training event notification emails and other future correspondence, click on the subscribe link at the bottom of this email.
Enrolments, cancellation and the 'waitlist'

With all the changes in recent times, it is ideal timing to provide an update on how learner participation is actioned and tracked.

All functions described below are undertaken via the Learning Centre learning management system (LMS) at

Enrolling for training
  • accessible up to 48 hrs prior to each training event - or when the session reaches capacity
  • is encouraged early - don't leave it too late and risk missing out, especially when there are pre-learning requirements that prevent enrolment if not completed
  • is a requirement - no enrolment will see you turned away from training.
Confirmation of enrolment
  • first confirmations are sent via email, 1 week prior to the training event
  • an additional confirmation email is sent 48 hours prior
  • a final reminder text message is sent 24 hours prior.
The waitlist
  • is initiated when a course has reached enrolment capacity
  • if a cancellation is received, offers to persons on the waitlist are automatically actioned in the order names were received
  • the waitlist offer notification provides participants with 24 hours to respond to accept the available place - after this time the offer is closed and the offer progresses to the next name on the list.
Cancelling your enrolment
  • action your cancellation as soon as possible so we can offer your place to another learner
  • cancel your enrolment 1. directly in the LMS (the same page where you enrolled or the 'My courses' tab), or 2. by contacting the Learning Centre (details in the footer below) if it is within 48 hours of the training
  • failure to attend or cancel your enrolment will see you recorded as a No show.
The Register of Interest
  • use this function when the course you are interest in is not scheduled in your HHS
  • assists with future calendar planning as a gauge for demand of particular courses
  • names on the Register of Interest are notified as soon as the course is scheduled in their HHS.
To allow all these functions to work effectively, please ensure your profile is kept up to date, including a current mobile phone number.
learning centre app icon
Having trouble utilising our eLearning?

Some default browsers interfere with the functionality of our online training system. For example, Internet Explorer cannot support the interactive elements that exist in many of our courses.

Help is available.

By downloading the Learning Centre app you can create an easy shortcut on your desktop that will ensure it opens correctly.

For assistance with the set up, app instructions are available below.
Download app instructions
Queensland Centre for Mental Health Learning, Ellerton Drive, Wacol Qld 4076
West Moreton Hospital and Health Service, RTO code 40745
0436 613 469

ABN: 64 468 984 022
Training calendar | View courses | Course Catalogue | Subscribe | Unsubscribe