spring edition newsletter working from home
When the Learning Centre first transitioned to working from home in March, little did we imagine we would still be here months later.

Only a few weeks ago we were hopeful that a return to 'normal business' might be on the horizon; tentative dates were being considered toward the end of the year for face-to-face sessions. With pandemic management measures once again being escalated, we are reigning in our plans and applying a suitably cautious approach. While it is difficult to predict future developments, it appears unlikely that we will be in a position to offer any face-to-face courses until the new year.

Our team continue to expand our online classroom portfolio with delivery dates through to December now available. Seven courses are now in the online curriculum with another on the verge of release. One of most recent online courses launched has been a completely new and unique development - read about the QC36 course below.

These recent advancements have been incredibly exciting for the team, particularly so given the enrolment uptake from staff who have not previously accessed our training, and the opportunities for those in rural and remote areas. Technology has been our saving grace during these times.

A review of our course fee structure has also been undertaken and we are pleased to announce a proposal to amend how costing is determined has been approved. This will allow us to pass on a benefit to Queensland Health employed learners. More details are provided below.

You can also read below about the 2021 Scholarships Scheme will be launched soon, as well as a range of other valuable updates. As always we hope that everyone is keeping well and staying safe during these trying times.
QC19 risk refresher image
QC36 Capacity Assessment and Advance Health Directives online classroom - new course available!

Drawing together elements from the face-to-face workshop QC13 Capacity Assessment and QC40 Capacity and Advance Health Directives eLearning, this new online classroom course also offers contemporary content.

This 2.5 hour course was developed to provide a short and interactive skills workshop for assessing capacity in adults engaging with mental health services.

For more information on the course, as well as session dates and times, visit the QC36 course page (login required). Sessions are also visible on the Learning Centre course calendar.
Enrol in the NEW QC36 Capacity Assessment and Advance Health Directives - online classroom
An important security message for learners and staff

Individual enrolment is required for ALL learners, in a specified session date, for all courses.

Under NO circumstances are learners permitted to share their training links and resources.

Please do not attempt to participate in training where you have not enrolled, and do not request your colleagues share training access. If you did not receive a link or further instructions, chances are you did not complete enrolment. Follow up with our team by emailing qcmhltraining@health.qld.gov.au

Due to strict quality and security measures unenrolled learners will not be permitted to participate.

Remember to stay COVID safe at all times.
QC55 Formulation and Intervention Plannning
Non-clinical course now available via online classroom - QC37 Supporting a Suicidal Young Person

The course Supporting a Suicidal Young Person was originally developed to skill youth workers and other non-clinical staff who work with young people. It bridged a gap between clinical training and general crisis support training.

Designed to provide participants with skills to identify and engage with young people at risk of suicide, the course covers practical skills to directly ask about suicide, safety planning, referring to the appropriate supports and professionals, as well as self-care for the worker.

Now available via online classroom, the course QC37 Supporting a Suicidal Young Person - online classroom (SSYP) is delivered in two, half day sessions.

Participants of this course may include school guidance counsellors, teachers, front-line administrative staff, therapy assistants, recreation officers and other operational staff who work with young people.

For more information on the course, as well as session dates and times, visit the
QC37 SSYP course page (login required). Sessions are also visible on the Learning Centre course calendar.

Note: if you are in a clinical role, go to QC35 Youth: Engage, Assess, Respond to, and Support Suicidal People (YEARS) training as the clinical alternative.
Enrol in the NEW QC37 Supporting a Suicidal Young Person - online classroom
QC55 Formulation and Intervention Plannning
New Mental State Examination course coming soon!

A review of the accredited course Observing and Documenting a Mental State Examination commenced in early 2020. This review was informed by an expert clinical panel for its ongoing relevance to mental health and alcohol and other drugs services, which has resulted in several important changes and enhancements to the course content and learning outcomes.

A successful pilot of the revised course was conducted via an online classroom in mid July, and post-pilot amendments are close to being finalised. The revised course also received endorsement by the Australian Skills Quality Authority (ASQA) as the Vocational, Education and Training (VET) nationally accredited training course.

We anticipate the course will be available via online classroom from early November. Further advice will be shared when the course is launched, dates are confirmed and enrolments are open.
Making training accessible - our standard courses adapted for the online classroom

The Learning Centre now offers seven of our most popular face-to-face courses via online classroom. The following training options are now available:
  • QC19 Risk Refresher - a half day training session
  • QC32 Engage, Assess, Respond to, and Support Suicidal People (EARS) - delivered in two, four hour parts; is equivalent to the course QC2 EARS
  • QC33 Critical Components of Risk Assessment and Management (CCRAM) - delivered in two, four hour parts; is equivalent to the course QC9 CCRAM
  • QC34 Assessment, Formulation and Planning - delivered in two, four hour parts; is equivalent to the course QC14 Fundamentals of Assessment, Formulation and Planning
  • QC35 YEARS - delivered in two, four hour parts; is equivalent to the course QC28 YEARS
  • QC36 Capacity Assessment and Advance Health Directives - a single 2.5 hour session - view details in article above
  • QC37 Supporting a Suicidal Young Person - delivered in two, four hour parts; is equivalent to the course QC31 SSYP - view details in article above.
Learners are reminded that social distancing rules are to be applied when participating in online classroom training.

Click on the button below for the course of interest, or view the online calendar for dates and to enrol.
Enrol in the QC32 EARS - limited places available
Enrol in the QC33 CCRAM - limited places available
Enrol in the QC34 FAFP - limited places available
Enrol in the QC35 YEARS - limited places available
Changes to the Learning Centre fee structure

Funding of Learning Centre training events and the costs offset to learners has long been a source of confusion. Although we have never sought to pursue full cost recovery (for development, delivery, resourcing, travel, venues, and administration), a small percentage of out of pocket expenses was recuperated depending on the course being undertaken and the work unit/organisation of the learner. This tiered approach to the fee structure was difficult to articulate and administer, and was perceived to be subjective.

Whilst our mandate is to support workforce development for Queensland Health Mental Health, Alcohol and Other Drugs services, we have requested to streamline and simplify our criteria for fee paying learners of face-to-face courses. Our request has been endorsed and will be in effect from 1 January 2021.

What does this mean?
  • The delineation between core and non-core face-to-face training will be removed.
  • All Queensland Health employees regardless of work area will have access to training at no cost - an @health.qld.gov.au email address is required to access fee free training
  • All other participants (e.g. non-Queensland Health) will be required to pay $250 per person, per day pro rata* for face-to-face training - there is no increase to costs.
Note: any private requests (including Queensland Health) for training or activities outside our standard training provisions will generate a fee for service.

*Pro rata example; $125 for half day courses, $500 for two day courses.
Life in Mind
Zero Suicide training directory

With training identified as an important component of the Zero Suicide Healthcare framework, the Zero Suicide Institute of Australasia in collaboration with Life in Mind have developed a directory of Zero Suicide Healthcare training.

The Learning Centre was invited to feature in the directory, with the following core courses assisting the development of confidence, skills and competencies in staff who work with people who are suicidal:
  • QC2 Engage, Assess, Respond to, and Support Suicidal People
  • QC28 Youth: Engage, Assess, Respond to, and Support Suicidal People.
Check out the full directory at lifeinmind.org.au
MSE Nine core components
2021 Scholarship funding announced

Applications for mental health scholarships for study to be completed in 2021 will open on Monday 26 October 2020.

Applications will be invited from Nursing and Allied Health staff undertaking approved post graduate studies in sub specialities of mental health nursing or mental health practice e.g. child and youth, dual diagnosis, older person’s mental health, addiction, perinatal and infant and forensic studies and clinical staff working closely with mental health consumers.

The scholarships provide financial support (up to $1,000 per unit/subject recorded in the application) for approved post graduate university courses in mental health clinical practice up to a maximum payment of $5,000 per individual per calendar year.

The scholarships are available to; permanent or temporary Queensland Health Allied Health and Nursing clinicians, who currently working closely with people with mental illness, are an Australian or New Zealand* citizen or have permanent residency. *Under the Special Category visa (sub class 444).

Applications need to include information on how the proposed study will increase your capacity as a clinician to contribute to your hospital and health service care delivery.

Information on the scholarship package, including selection criteria and demonstratable skills, will be accessible on the
scholarships webpage after 26 October 2020, or by contacting the Mental Health Scholarship Coordinator via email: mhscholarships@health.qld.gov.au

Scholarship applications will close on Monday 23 November 2020 at 5.00pm.
transition of care project
Transition of Care Project

The Learning Centre has almost completed development of the Transition of Care online module for the Mental Health Alcohol and Other Drugs Branch (MHAODB).

The interactive online module was developed in collaboration with the MHAODB and representatives of those with a lived experience of transitional care – young people, their carers and support persons, and clinicians who work in mental health alcohol and other drugs services.

The module supports the understanding and implementation of the revised Guideline for the transition of care for young people receiving mental health services (Transition Guideline) – which promotes effective transitional care planning and processes for young people when moving from child and youth mental health services to other services, e.g. child and youth services in another geographic location, primary health service, adult mental health service.

The project is part of a program of related projects to promote the implementation of the Transition Guideline by the MHAODB.

Expect to see further announcements when the project is completed and the module released.
What's coming next?

As mentioned in our introduction, there are still many unknowns about the future and our return to face-to-face training.

When restrictions are lifted our priority will be to offer the courses that were not adaptable for the online classroom.

We will endeavor to keep you informed of updates as they occur.

If you did not receive this newsletter email directly, and wish to be included in our contacts to receive our training event notification emails and other future correspondence, click on the subscribe link at the bottom of this email.
Do you need to refresh your skills or update training?
learning centre app icon
Having trouble utilising our eLearning?

Some default browsers interfere with the functionality of our online training system. For example, Internet Explorer cannot support the interactive elements that exist in many of our courses.

Help is available.

By downloading the Learning Centre app you can create an easy shortcut on your desktop that will ensure that it opens correctly with full functionality every time.

For assistance with the set up, app instructions are available below.
Download app instructions
MHPOD, an alternative online learning tool

If you are not already familiar with MHPOD, or have exhausted the current range of training options provided by the Learning Centre, now is the perfect time to investigate this online training resource.

With 68 individual topics and over 100 hours of material all written and produced in Australia, there are countless options to complement and enhance your practice.

The Learning Centre (on behalf of the Mental Health, Alcohol and other Drugs Branch) continue to represent the Queensland user audience on the National MHPOD stakeholder panel.

Queensland continues to be a leader in the redevelopment process for this national resource, so if you have any feedback that could contribute to their program and content review, we would love to hear it.

To access MHPOD, visit
Although we are unable to deliver training face-to-face at present, we are still required to enrol all participants for online classroom delivered training. Here's why:
  • Online training has limitations and challenges. To ensure each learner can receive the appropriate attention from our Clinical Educators, and ensure transfer of learning for skills to apply in practice, the number of participants will be strictly limited at each online classroom session.
  • As a Registered Training Organisation and Queensland Government training provider there are compliance requirements to be met, including maintaining accurate learner records.
  • Important pre-course checks and requirements to be followed - course specific.
Note: successful enrolments will generate an immediate, automatic 'acknowledgement' email - check your junk email folder if it hasn't appeared. If you haven't recieved it, please do not assume you are enrolled, follow up by contacting the Learning Centre at qcmhltraining@health.qld.gov.au.

If you want to participate in any of our online classroom deliveries, get in early and secure your place when advertising commences.

We don't want you to miss out either!

Important: Please ensure that ALL details in your Learning Centre profile are complete and up to date, including workplace and HHS. Providing a current email address and mobile phone number will ensure you can receive all your training notifications and participant resources.
Queensland Centre for Mental Health Learning, Ellerton Drive, Wacol Qld 4076
West Moreton Hospital and Health Service, RTO code 40745
(07) 3271 8837


ABN: 64 468 984 022
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