summer edition newsletter, 2020 the year in review
What a year 2020 has been. Raise your hand if you're ready to leave it behind and make 2021 the best yet!

The Queensland Centre for Mental Health Learning (Learning Centre) would like to extend sincere gratitude to everyone for their patience while we have worked through the many challenges faced this year. Whilst our team are still working remotely, we have enjoyed the opportunity to evolve and make the best of this situation, and are looking forward to what the new year may bring.

We have seen incredible developments take place in the past nine months, with eight online classroom courses now available and another on the way (QC38 Violence Risk Assessment and Management online classroom anticipated in February 2021).

Preliminary data reports are showing exciting results from these new online courses, including increases in participation rates for remote HHSs. Check out the Online classroom report below for more information.

The long awaited return of Mental State Examination training has finally taken place; 10881NAT Course in Observing and Documenting the Mental State Examination is now available via online classroom with our first session last week a huge success. The first of the face-to-face sessions are planned to commence from February next year. Keep an eye on the calendar for dates planned in your HHS location or to join one of our many online sessions where ever you may be.

The Learning Centre conducted our first eSummit recently. Under normal circumstances an annual in-house planning week is held where we look back upon the year that was, reflect on lessons learned, data collected and our important achievements. We also look ahead to the future, considering areas for development and strategies for consistent improvements. This year our team participated remotely, taking turns in presenting from our various locations, and it was a great success with many innovations shared.

More recently we have enjoyed a cautious, but successful return to face-to-face training with three small invitation only events held at The Park - Centre for Mental Health, Wacol. These much needed sessions of introductory supervision and violence risk assessment training have allowed us to safely trial our ongoing delivery and pandemic management plans.

As always, we hope that everyone is keeping well and staying safe during these trying times. Our thoughts are with those who may have family and loved ones in places still experiencing extreme adversity.
QC19 risk refresher image

10881NAT Course in Observing and Documenting the Mental State Examination - new course launched!

It's back! Newly redeveloped to include the latest in best practice standards, the course focuses on identifying the key features to be observed for each of the nine core components of the mental state examination.

Our first session, held on 26 November via online classroom, was enjoyed by learners from across the state. Among the participants invited were those who had been enrolled in a face-to-face session of Mental State Examination training which was cancelled due to COVID-19 earlier in the year.

Future training dates for both online and face-to-face versions of the course will be available soon, keep an eye on our calendar of events.

For more information on the course visit the 10881NAT Course in Observing and Documenting the Mental State Examination online classroom course page (login required).
visit 10881NAT Course in Observing and Documenting the Mental State Examination - online classroom
Online classroom - what the data shows us

Our research team recently evaluated the data that has been collected so far from our online classroom deliveries.

The below graph shows increases in course participation for many HHSs following the introduction of online classroom courses, in particular in some rural and remote areas. In some cases the increases are dramatic, which demonstrates the need to continue online delivery into the future.

Participants of all training are asked to rate their satisfaction in the course across a number of items on a 5-point scale (1 = strongly disagree to 5 = strongly agree).

In viewing the inset graph below, comparative satisfaction response rates demonstrate online classroom deliveries as similar, if not higher than their face-to-face courterparts for courses delivered in 2019. Input rates were higher than 80% implying that more than 80% of participants selected either agree or strongly agree to questions rating their satisfaction in training.

This data provides a rewarding insight to the effectiveness of online classroom training.
set scene from filming for QC55
Comprehensive Care Webinar series

A collaboration by Insight, the Learning Centre, and Mental Health Alcohol and Other Drugs Branch is resulting in the development of a range of tools and resources to support staff in the provision and documentation of high quality, standardised clinical care.

The Comprehensive Care project has seen the launch of a series of webinars with more still to come.

Webinars cover a range of topics including; Comprehensive care, Formulation, Care planning, Case review and Diagnosis, and are designed to:
  • improve staff awareness and understanding of the components of comprehensive care and the supports provided through a range of tools including the comprehensive care documentation (CCD)
  • encourage staff to use other available resources (Comprehensive Care Resource Package) to increase knowledge and skills regarding the enhancement of high quality, person-centred comprehensive care including supports for the implementation of the CCD
  • support staff to gain consumer, carer, clinician and service perspective on working together to improve the delivery of comprehensive care.
Each session of approximately 45-60 minutes is broadcast for statewide access over Teams, and are available on-demand, via the Learning Centre learning management system at Visit RE08 Comprehensive Care under the Resources section (login required).
visit RE08 Comprehensive Care webinars and resources
Mental Health Educator training

One of the longest standing Learning Centre courses, QC3 Mental Health Educator Development, has now been decommissioned. Despite demand for the subject matter, the format (three days) and mode of delivery (face-to-face) has been difficult to schedule, even more difficult for staff to travel to and attend, and more importantly is not aligned to contemporary practice.

Work will soon commence on a multi-faceted approach to support the ongoing professional development of state-wide mental health and AODs educators that will provide greater access to training (utilising online technologies and e-courseware options), and more targeted foundational skills training which will be delivered in manageable bite-sized chunks. These offerings will be complemented with a range of on-demand tailored training solutions aimed at supporting immediate training-related issues experienced by Educators in their local contexts.

We’re excited to be starting work on this new approach and welcome your ideas and involvement. More details to come soon.
Life in Mind
Community of Practice for Educators

The Learning Centre consult regularly with many of the Educators who are based in the HHS Mental Health Alcohol and Other Drugs Services. Feedback has indicated that some may experience isolation and are unsure how to connect with their peers in other HHSs. Another common theme is a search for ways to enhance education skills further.

At the Learning Centre we recognise that we are in a unique position to connect the various Educator roles across Queensland and are planning to establish a Community of Practice to enable supported networking.

We hope that this initiative will enable the:
  • sharing of ideas and a collaborative approach to problem solving
  • exchange of relevant, locally-developed resources
  • promotion of current best practice and consistent application of skills across the state
  • professional development and upskilling opportunities (such as the training solutions referred to in the article above)
  • Learning Centre to be more inclusive and responsive to the needs of Educators, including an opportunity to engage in projects.
We look forward to announcing more details as they are known. If you would like to be included in this group, please contact us.
International Mental Health Conference presentation
International Mental Health Conference

The International Mental Health Conference, now in its 21st year, unites mental health professionals, workers and volunteers from around the world who share ideas, experiences and research findings to advance mental health services.

This year, the conference brought participants together online to discuss digital health, self-care, and future planning. Under the theme future planning, the Learning Centre presented a sustainable model of education and training partnerships to support mental health, alcohol and other drugs service providers in their ongoing front line work with people accessing these services: Capacity building through training partnerships: An upskilling, professional development and capacity building model.

The pre-recorded virtual session attracted many participants who actively participated through the live online Q&A channel. If you would like to know more about our plans for capacity building and upskilling support, please contact us
data analysis
It's time to retire...

To keep delivering high quality training, the Learning Centre conducts regular course reviews.

Comprehensive examination has identified some courses that are no longer meeting the clinical service needs or strategic priorities, or are based on guidelines that have changed or become outdated. These courses need to be decommissioned and will not be offered from the Learning Centre from 31 December 2020. These include the following three eLearning courses:
  1. QC41 Acute Management Plan
  2. QC46 Dual Diagnosis
  3. QC47 Employment for People with a Mental Illness
Learners who are currently working through these courses will be notified through their learner profile and will have a six month period to complete the training before access to the course will cease.

For further information, please contact the Learning Centre.

Changes to the Learning Centre fee structure

In our Spring edition newsletter we advised of a change to our fee structure that would be effective from 1 January 2021.

We aim to simplify costs and remove the previous tiered approach for face-to-face training that was difficult to articulate and administer.

What does this mean?
  • The delineation between core and non-core face-to-face training will be removed.
  • All Queensland Health employees regardless of work area will have access to training at no cost - an email address is required to access fee free training
  • No cost training for Queensland Health employees also extends to online classroom courses
  • All other participants (e.g. non-Queensland Health) will be required to pay $250 per person, per day pro rata* for face-to-face and online classroom courses - there is no increase to costs, however the free training extended to non-Queensland Health learners for online classroom sessions during COVID restrictions will end
  • Subscriptions for eLearning packages will be made available to non-Queensland Health learners.
Note: any private group requests (including Queensland Health) for training or activities outside our standard training provisions will generate a fee for service.

*Pro rata example; $125 for half day courses, $500 for two day courses. Where online classroom courses take part over two half days, the total cost of the course is $250.
What's coming next?

Under normal circumstances, we would have our new year calendar of training events available by now. With many restrictions still in place we are adapting to a new way of training, and are endeavoring to incorporate a mix of online and face-to-face courses to maximise our reach as much as we can.

We apologise sincerely for the delay, however the team is working hard to release our schedule as soon as we can.

We will keep you informed of updates as they occur.

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Queensland Centre for Mental Health Learning, Ellerton Drive, Wacol Qld 4076
West Moreton Hospital and Health Service, RTO code 40745
0436 613 469

ABN: 64 468 984 022
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