'What's new at the Learning Centre?'
News and updates from the Queensland Centre for Mental Health Learning (Learning Centre)

In this edition Winter 2016

1. Introduction
2. Features:
Positive response to new training package
A 'hands on kind of person'
QC23 Forming the Therapeutic Alliance - training roll out
Working with Strengths in Recovery - new program development
Group Facilitation
3. Course information:
Training Programs and Resources
Queensland Centre for Mental Health Learning Online
Mental Health Professional Online Development (MHPOD)
Welcome to the Winter edition of the Learning Centre eNewsletter.

Updates about new programs under development and the roll out of new courses across Queensland are among the articles below.

The Learning Centre is shifting its approach to training delivery. The new strategy includes establishing a training hub here at The Park, Centre for Mental Health, Wacol to overcome many site based issues experienced, as well as providing new video-conference delivered training packages to remote locations who have difficulty accessing face-to-face training. These developments mirror the way in which many other learning establishments operate.

The Learning Centre is encouraging consistency in the provision of mental health care across hospital and health services (HHS), the unit does th
is by promoting and enabling clinicians to attend the training they desire outside their HHS. This increased flexibility and access to professional development opportunities facilitates a ‘cross pollination’ and sharing of ideas and perspectives.

The Learning Centre is continuing to explore training models that will strengthen our partnership and collaboration with health services.
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Positive response to new training package

The Suicide Risk Assessment and Management in Emergency Department (SRAM-ED) settings training package has been developed in response to a Ministerial announcement. The Learning Centre is currently delivering the training via a train-the-trainer package across the state with over 80 HHS staff becoming locate trainers to-date. There has been a high level of interest in becoming a trainer, with over 170 expressions of interest received. It is envisaged that HHS staff trained in the delivery of the SRAM-ED training package will go on to deliver the course within their local settings.

The SRAM-ED training package is a blended learning model consisting of four eLearning modules and corresponding scenario-based face-to-face sessions using simulation training. The training package utilises a train-the-trainer model tailored specifically for ED staff on how to work with and support individuals who are at risk of suicide.

HHS trained staff will be offering the education to all ED clinicians including medical, nursing and allied health staff from July 2016. The intended audience for the training includes all clinicians delivering care in an ED context who may not have specific training in the area of mental health or would benefit from a re-exposure to contemporary resources.

cpd points

All of our courses and eLearning packages can be used to gain
Continuing Professional Development points.
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A ‘hands on kind of person’

An interview with Lee Town, Staff Development Officer-Allied Health, Townsville HHS.

Townsville HHS Mental Health Services supports a diverse consumer population across 14 unique sites and communities. With locations across urban, coastal, rural and remote, and the island population of Palm Island, many distinctive demographic groups are represented. From an education perspective it is a challenge to ensure the training and development needs of mental health clinicians are met so they can support the range of needs in the community.


The Learning Centre resources the Townsville Mental Health Service to deliver core mental health training under a collaborative MOU arrangement, this all takes place under the watchful eye and careful coordination of Lee Town.

A self-confessed gym junkie and busy father of 4, Lee is dedicated to his role and in speaking with him it becomes clear that he is passionate about his work as well as the transfer of skills into clinical practice. To further develop his professional expertise, Lee has recently completed a dual Diploma in Vocational Education and Training and Training Design and Development and looks forward to supplementing the local curriculum as well as continuing to strengthen the collaborative partnership with the Learning Centre.

Lee states that despite his expert skill base and a fantastic team supporting education in Townsville, he couldn't imagine completing his role without the strong foundation of the Learning Centre and the suite of training programs.

Lee states, “with the Learning Centre name attached it gives legitimacy to the training we deliver and helps open doors”.

The programs provide clinicians with knowledge, frameworks and skills that are directly applicable to all clinical settings within Townsville. Having access to these programs and full support to deliver them (including facilitation training, marketing, resourcing and assessing) provides the educators with confidence to participate in the state wide delivery of these products.

“I’m a hands on kind of person” said Lee. The integrity of the training and the partnership with the Learning Centre allow Lee and the education team to get down to the important business of what they love to do…deliver education.


QC23 Forming the Therapeutic Alliance - training roll out

Following the launch in early 2016, the new training program Forming the Therapeutic Alliance has been met with enthusiasm and is receiving fantastic reviews from participants.

Designed for health practitioners in any setting, the course supports the development of practical skills that have been identified as enhancing a strong therapeutic alliance. A good therapeutic alliance contributes to enhanced client outcomes.

This workshop explores the use of a person centred approach in the development of the therapeutic alliance and provides opportunities to learn and practice skills. The course is suitable for those wanting to enhance their communication practices, build strengths in understanding, continue to improve clinical practice, and strive towards better client outcomes.

Here are a few comments from recent participants:

"Attending this training was really helpful for me to learn how to communicate with clients. Sometimes we forget little things that are really helpful to the consumer".

"It made me realise what I thought was patient-centred care needed to change. It was really beneficial to my practice and very practical" .

Keep an eye on the calendar for training dates in your location.
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Working with Strengths in Recovery - new program development

The Queensland Centre for Mental Health Learning (Learning Centre) is developing a new training initiative entitled “Working with Strengths in Recovery”. This training is designed for state wide delivery as it is aligned to Queensland Health recovery focused strategic goals and standards.

After conducting an extensive literature search, the Learning Centre has chosen to use the Strengths Model as a recovery oriented approach to mental health services, as the Model is well aligned to recovery principles.

The proposed training will teach the Strengths Model for working with consumers who are in recovery. The model provides both a philosophy and a process to support clinicians to apply a recovery oriented methodology to helping consumers achieve healthy community integration.

We are excited about this new training as it uses a blended learning approach, beginning with an eLearning program introducing the Strengths Model, followed by a one-day face to face workshop that includes interactive discussions, activities and simulation training to allow participants to practice applying the model’s philosophy, methodology and tools. After participants return to their workplaces they are invited to seek support from their local Mental Health Educator, Multi Disciplinary Team and Clinical Supervisor in applying the model to their practice.


This training is applicable to many clinical roles within Queensland Health Mental Health/ Alcohol and Other Drugs Services where the focus is on recovery and continuing care rather than crisis intervention. Examples include case management, long stay inpatient care, Mobile Intensive Rehabilitation Team and community care units throughout the state. The training is nearing the end of its development with a pilot planned for July 2016. The Learning Centre would like to thank our collaborators in Townsville (Deborah Klages) and Rockhampton (Katrina Angus) HHSs for their contribution to the development of this new product.

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Group Facilitation

The Learning Centre continues to develop a blended learning Group Facilitation resource. Our vision is to give health practitioners the skills to perform group facilitation, whether in training or group therapy sessions. The training program adopts a blended learning approach and will consist of an eLearning module followed by corresponding face-to-face sessions.

This work follows on from a training needs analysis (TNA) of the Queensland Health workforce conducted by the Allied Health Mental Health Steering Committee Group (AHMHSG). The TNA identified a need for increased training in group facilitation processes. A reference group has been established to provide input and feedback on the training package, and the initial meeting on May 17 was a great opportunity for the reference group to make sure the program will meet the training needs identified and provide real value to practitioners.

Work on the eLearning module and the face-to-face component is well into development. We look forward to being able to launch this product later this year.
Training and course information

The Learning Centre delivers a wide range of training programs to mental health practitioners including a series of workshops and a nationally accredited training package suitable for mental health clinicians and other mental health workers.

These training programs aim to provide a practical foundation of knowledge and skills with an emphasis on consumer safety and mental health recovery. Other Queensland Government and non-government staff are welcome to participate in these workshops when spaces are available

Please see the Courses and Resources booklet for further information about our programs.

Be sure to enrol for our workshops using your current details as soon as possible.

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Queensland Centre for Mental Health Learning Online

The Queensland Centre for Mental Health Learning website hosts a number of online resources useful to mental health professionals including:

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Mental Health Professional Online Development (MHPOD)

Important update regarding MHPOD

MHPOD is an online learning training resource for people working in mental health. On 23 June 2016 MHPOD is launching one new National site.

All users will be required to self-register on the new MHPOD – access is not automatic, even if you have a current account. Please note: there is a functionality to support the migration of your learner history from the old to new platforms. You will be able to see prompts on the website when you register.

This change will effectively merge the different state health department and professional organisation membership portals into one, simplifying processes, streamlining future development and also allowing for broader access by mental health clinicians from the NGO sector.

For more information on MHPOD and to enrol please visit the website
www.mhpod.gov.au from 1 June.
Featured in the next edition...

New program launch: Our initiatives for Mental Health Week
Queensland Centre for Mental Health Learning, Ellerton Drive, Wacol Qld 4076
West Moreton Hospital and Health Service, RTO code 40745
phone: (07) 3271 8837
internet: www.health.qld.gov.au/qcmhl
qheps: qheps.health.qld.gov.au/qcmhl
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