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autumn update for learning experience
As we brace ourselves for the cooler months approaching, we look forward to a number of significant milestone achievements taking place at the Learning Centre. With these exciting developments, the Learning Centre team have enjoyed working with a range of collaborative partners and content experts. Each has contributed to the creation of resources that will be of significant benefit to services and ultimately consumers across the state.

We hope you enjoy this edition and we look forward to bringing you more updates when Spring arrives in a few months.

We would also like to invite you to view our comprehensive 2018 Annual Report, which outlines key achievements and provides individual Health Service training data throughout 2018.
Risk Assessment and Management and Mental Health Assessment Training redevelopment

The Learning Centre has been engaged by the Mental Health Alcohol and Other Drugs (MHAOD) Branch Clinical Excellence Queensland and the MHAOD Clinical Network to redevelop the risk assessment and management, and mental health assessment training products to ensure that training aligns with current and emerging best practice models in mental health and alcohol and other drugs services.

Since late 2018, the Learning Centre risk assessment and management and mental health assessment training redevelopment project team have been collaborating with experts from Clinical Excellence Queensland, and a range of metro, rural and remote adult and child and youth service clinicians, for expert content. Significant progress has been made with materials redevelopment and updates, as well as with the production of new online modules to support knowledge and skill development in risk assessment and management, care planning and formulation.

All courses will continue to support the implementation of, and recommendations from the
When mental health care meets risk: A Queensland sentinel events review into homicide and public sector mental health services report, the Fifth National Mental Health and Suicide Prevention Plan, and the Violence risk assessment and management framework – mental health services (the Framework) launched earlier this year

Going forward, the project team will build on this to develop a webinar risk refresher course, and an online assessment module. We will keep you posted on progress in the next eNewsletter.
QC53 Less Restrictive Way (capacity assessment) for minors

Further to the update provided in the Autumn newsletter the eLearning course has now been built, tested and is almost ready to ‘go live’.

Filming of videos for the course occurred at a local filming studio which resulted in a very professional final product. This photo (to the right) was taken on set during the filming.

A key component of this course is to support clinicians to better understand Gillick competence, how it relates to the Mental Health Act 2016 and to demonstrate practical strategies to support a child/young person during a capacity assessment.

The training provides learners with the following:
- an explanation of what the ‘Less restrictive way’ is, in relation to the Mental Health Act 2016
- how to conduct a capacity assessment with a young person, to determine Gillick competence
- strategies to support a young person to demonstrate their decision-making capacity
- guidance around complex clinical circumstances which may require the use of a Treatment

Interested in completing this training? It will available early June 2019 - keep an eye out online
QC4 Supervisor
You may remember reading in our last eNewsletter about the redevelopment of QC4 Supervisor training. This program is close to being finalised and we are excited about the enhancements included in this review. The new QC4 Supervisor training is designed to support senior staff of all disciplines including staff working as part of a non-clinical workforce (peer workforce to become supervisors).

We have had the privilege of partnering with Daniel Wilson (Sunshine Coast HHS) and Cathy Boyle (Metro North HHS) to film high-quality skills demonstration videos, enhance the content of cultural sensitivity in supervision and includes the new Generic Supervision Assessment Tool (GSAT) being developed by Sarah Hamilton (Metro South HHS) as part of her PhD. The GSAT will assist supervisors to develop their awareness of their own strengths and areas for development in the provision of supervision.

We have also developed a new pre-enrolment process, just for this course! This new process makes it possible for experienced clinicians who haven’t completed our QC8 Best Practice Models of Supervision course, to apply for this training.

About the pre-enrolment process:
As part of the new pre-enrolment process for QC4 Supervisor training, applicants must pass both sections of a pre-enrolment screen. The two parts are to:

- meet the minimum requirements to be a Supervisor as set out in the Clinical Supervision
Guidelines for Mental Health Services 2009

- achieve a minimum of '90% correct' for 20 multiple choice knowledge questions. There are
resources provided to help applicants prepare for the questions.

The design of the screen supports the applicant to learn and re-familiarise themselves with the basic concepts they will need to know to successfully participate in the training.

This process ensures that everyone who attends our QC4 Supervisor training comes with a similar understanding of the key concepts, regardless of previous experience and/or training in supervision.

The reviewed QC4 Supervisor training is due for launch in August 2019, watch for advertised spaces!
New eLearning resource available online

Sexual Health and Safety Guidelines
This online awareness package communicates the key issues addressed in the
2016 Sexual Health and Safety Guidelines for mental health, alcohol and other drug services. It is designed as a tool for Hospital and Health Services to use in the orientation of new staff as well as local training programs, especially those focusing on risk assessment, care planning and physical health.
View eLearning Resource
The Learning Centre recently transitioned to electronic course evaluations to replace paper evaluations provided during face-to-face training. While this transition improves environmental sustainability and streamlines course deliveries, it has resulted in decreased feedback.

If you have recently signed up for, or completed a course, please check your email for information on how to complete these online evaluations. Completion of both pre and post evaluations are important, as they allow us to understand how our training impacts your knowledge and confidence levels and gives us insight into what could be improved for future learners.

Your opinions and learning journey are important to us. For more information on how the evaluations work, and what happens to your data, please click

If you would like to give us feedback on the new evaluation process, or if you have any questions or concerns,
we would like to hear from you.
Having trouble online?
Self-help resources have been created specifically to walk learners through tasks within the Learning Centre online training system.

‘Help’ resources are easily located via the link in the footer of our online training system.

Help resource topics step users through processes such as:
- registering to create an account

- resetting you password
- re-printing a certificate
- booking/cancelling a workshop session.

These resources have been developed to work in conjunction with the FAQs document also available on the home screen at www.qcmhl.qld.edu.au

Short videos demonstrating steps and written prompt sheets are available.
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Queensland Centre for Mental Health Learning, Ellerton Drive, Wacol Qld 4076
West Moreton Hospital and Health Service, RTO code 40745
(07) 3271 8837