winter edition newsletter working from home
So much has changed in the world since our last quarterly Newsletter. As we emerged from the heatwave and bushfire events, a global pandemic struck suddenly leading to shortages in everyday commodities. We have all been through a significant process that has seen adaptation in the way we work and live our daily lives.

The Learning Centre avoided a full shut down, transitioning to working from home and adapting our methods to support more online training.

With a focus on comprehensive care, we released new eLearning options and online classroom training, not only allowing people to access training from their preferred location, but also enabling us to reach staff in remote areas. Now that the heavy restrictions are starting to relax we can shift our focus to the recovery and future preparedness phases of management, while
maintaining these new training options into the future.

The Learning Centre have not yet received clearance to return to our office space, nor advice that we can resume traditional classroom training methods. Until such time as we do, there is no way of knowing just yet, when we can plan our face-to-face training calendar.

In the background of all this change our Research Team continued their analysis of training data, releasing the 2019 Annual Report. The report demonstrates the many developments and positive improvements in knowledge across the Queensland mental health alcohol and other drugs workforce in 2019.

Check out our articles below for a full run down on our latest advancements.
QC19 risk refresher image
QC19 Risk Refresher - new course launch!

The timing of this new course launch could not have been more ideal. With an update and redevelopment of our original course already underway, the project team worked tirelessly to finalise the revamped course for a successful release in April.

QC19 Risk Refresher is a blend of our decommissioned QC26 Evaluation of Risk course and incorporates new content developed in line with the
When mental health care meets risk: A Queensland sentinel events review into homicide and public sector mental health services report findings.

The four hour refresher allows participants to update their risk assessment and management skills via an online learning approach. No travel is necessary!
Enrol in the NEW Q19 Risk Refresher - limited places available
An important security message for learners and staff

Individual enrolment is required for ALL learners, in a specified session date, for all courses.

Under NO circumstances are learners permitted to share their training links and resources.

Please do not attempt to participate in training where you have not enrolled, and do not request your colleagues share training access. If you did not receive a link or further instructions, chances are you did not complete enrolment. Follow up with our team by emailing

Due to strict quality and security measures unenrolled learners will not be permitted to participate.
QC55 Formulation and Intervention Plannning
New eLearning live! QC55 Foundations of Formulation and Planning eLearning course

This exciting new eLearning course supports the implementation of formulation and intervention planning skills touched on in our new face-to-face Assessment, Formulation and Planning course that was launched earlier in the year.

The training aims to improve clinical understanding and application of the 5P approach to formulation, as well as the principles of intervention planning such as the application of SMARTER strategies.

Follow the link for more information or to access QC55 Formulation and Planning (login required).
QC56 and QC57 eLearning

In response to the COVID-19 management plans that temporarily shut down face-to-face training deliveries, the Learning Centre has made available the eLearning components of our two most popular blended courses:
  • QC56 Introduction to Engage, Assess, Respond to, and Support Suicidal People (EARS) eLearning - The eLearning component of our popular QC2 EARS (and youth specific QC28 YEARS) course is now available as a stand alone training element.
  • QC57 Introduction to Violence Risk Assessment and Management (VRAM) eLearning - as with QC56 above, the QC30 VRAM eLearning is now available to access separately.
Whilst they remain as important pre-requisites to the full courses and do not substitute full attendance, they can be used as a refresher.

For learners who complete either of these eLearning courses and wish to progress to completing their corresponding full courses in the future, these courses will apply as a credit for their mandatory pre-learning components.

Find the full details and how to access from the eLearning course menu (login required).
Making training accessible - our standard courses adapted for the online classroom

The Learning Centre have been busy adapting some of our most in demand face-to-face courses into the online classroom format. The following online classroom training options are now available:
  • NEW this week, QC32 Engage, Assess, Respond to, and Support Suicidal People (EARS) - delivered in two, four hour parts, this is the equivalent version of QC2 EARS
  • QC33 Critical Components of Risk Assessment and Management (CCRAM) - the two, half day (four hour) session version of QC9 CCRAM
  • QC34 Assessment, Formulation and Planning - the two, half day version of the QC14 Fundamentals of Assessment, Formulation and Planning
  • NEWLY launched, QC35 YEARS - the two, half day version of QC28 YEARS.
Click on the button below for the course of interest, or view the online calendar for dates and to enrol.
Enrol in the QC32 EARS - limited places available
Enrol in the QC33 CCRAM - limited places available
Enrol in the QC34 FAFP - limited places available
Enrol in the QC35 YEARS - limited places available
DFV screengrab
Domestic and Family Violence training launched

The Learning Centre is proud to provide resource support to Domestic and Family Violence (DFV) support services.

We developed and host training modules available through the DFV clinicians resources hub. The modules Understanding DFV and Clinical Response to DFV have been revised and are now live.
MSE Nine core components
Update to Mental State Examination training

Our vocational education and training (VET) accredited course, 10120NAT Course in Observing and Documenting a Mental State Examination, is an industry specific course, written to support the learning and development of mental health, alcohol and other drug, health professionals.

VET accredited courses are assessed by the Australian Skills Quality Authority (ASQA) as being compliant with the Standards for VET Accredited Courses 2012 and the Australian Qualifications Framework (AQF). ASQA endorsement also provides recognition of the quality and robustness of our course.

This course was recently submitted to ASQA for renewal as an accredited course. Prior to submitting the application, the course underwent a detailed review by multiple industry stakeholders to make sure content met current industry standards.

Course accreditation is formal confirmation from ASQA that our course:
  • meets quality assurance requirements
  • meets an established industry need
  • provides appropriate competency outcomes and a satisfactory basis for assessment
  • is aligned appropriately to the AQF.
Keep your eyes open for further updates and launch dates.
MHPOD, an alternative online learning tool

If you are not already familiar with MHPOD, or have exhausted the current range of training options provided by the Learning Centre, now is the perfect time to investigate this online training resource.

With 68 individual topics and over 100 hours of material all written and produced in Australia, there are countless options to complement and enhance your practice.

The Learning Centre (on behalf of the Mental Health, Alcohol and other Drugs Branch) continue to represent the Queensland and Queensland user audience on the National MHPOD stakeholder panel.

Queensland continues to be a leader in the redevelopment process for this national resource, so if you have any feedback that could contribute to their program and content review, we would love to hear it.

To access MHPOD, visit
transition of care project
Transition of Care Project

The Learning Centre, in partnership with the Mental Health Alcohol and Other Drugs Branch is developing an eLearning module to support the dissemination and uptake of the revised Transition of care for young people receiving child and youth mental health services which supports child and youth mental health services transitional care planning and processes.

The updated Transition Guideline emphasises flexibility in transition; timely, planned and coordinated transition through open engagement and communication; accountability for transition; training and support for the transition process; and engaging consumers and carers in the transition process.

Throughout the module, young adults with experience of accessing mental health services and the transition between service elements, their carers and family, and clinicians working with young people provide their views. Their commentary leads us through the body of the module and enhances module content that covers the Transition Guideline and the evidence-based practice principles that support them.

The Transition of Care Project is now in its final development stages and is undergoing the key stakeholder review process, in preparation for publication approval
What's coming next?

There is no end in sight for this busy phase of transition at the Learning Centre.

Our team will continue to adapt courses, with the next courses being consider for transition online; QC8 Best Practice Models of Supervision and QC31 Supporting a Suicidal Young Person.

Whilst not all of our course can translate to this method of delivery, we are doing all that we can to ensure as much training as possible is available.

Stay posted for further updates.
Do you need to refresh your skills or update training?
learning centre app icon
Having trouble utilising our eLearning?

Some default browsers interfere with the functionality of our online training system. For example, Internet Explorer cannot support the interactive elements that exist in many of our courses.

Help is available.

By downloading the Learning Centre app you can create an easy shortcut on your desktop that will ensure that it opens correctly with full functionality every time.

For assistance with the set up, app instructions are available below.
Download app instructions
Although we are unable to deliver training face-to-face at present, we are still required to enrol all participants for online classroom delivered training. Here's why:
  • Online training has limitations and challenges. To ensure each learner can receive the appropriate attention from our Clinical Educators, and ensure transfer of learning for skills to apply in practice, the number of participants will be strictly limited at each online classroom session.
  • As a Registered Training Organisation and Queensland Government training provider there are compliance requirements to be met, including maintaining accurate learner records.
  • Important pre-course checks and requirements to be followed - course specific.
Note: successful enrolments will generate an immediate, automatic 'acknowledgement' email - check your junk email folder if it hasn't appeared. If you haven't recieved it, please do not assume you are enrolled, follow up by contacting the Learning Centre at

If you want to participate in any of our online classroom deliveries, get in early and secure your place when advertising commences.

We don't want you to miss out either!
Important: Please ensure that ALL details in your Learning Centre profile are complete and up to date, including workplace and HHS. Providing a current email address and mobile phone number will ensure you can receive all your training notifications and participant resources.
Queensland Centre for Mental Health Learning, Ellerton Drive, Wacol Qld 4076
West Moreton Hospital and Health Service, RTO code 40745
(07) 3271 8837

ABN: 64 468 984 022
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