Welcome to the Learning Centre's new look website
The Learning Centre has launched a new streamlined training system that will enable you to access all your Learning Centre training in the one place.
From Monday 3 July 2017 we will be running our old eLearning portal and the new training system concurrently until all active profiles are transferred to the new training system.
The old eLearning portal will allow you to:
- view your previous eLearning training history
- review eLearning courses you have already completed
- download certificates for eLearning training you have already completed
- finish completing SRAM-ED or Gold Coast Suicide Prevention Pathway eLearning training (if you are already enrolled and partially completed).
- no new account profiles can be created
- no new enrolment in eLearning training
The new training system will allow you to:
- create a new account and update your profile
- view the calendar of scheduled courses across the state
- enrol in face-to-face courses and eLearning courses
- withdraw from in face-to-face courses
- check your training enrolments
- make online payments (where required)
- access your training records and certificates (applicable to any eLearning and face-to-face training completed post 3 July).
So how does this new training system affect you? Below, we provide answers to the most frequently asked questions.
Do I need to create a new account?
You will need to create a new account in the new training system to access and enrol in any eLearning and face-to-face training. For instructions on how to create an account refer to the How to guide.
What if I have previously or partially completed Suicide Risk Assessment and Management in Emergency Department Settings (SRAM-ED) or Gold Coast Suicide Prevention Pathway eLearning training via old eLearning portal?
If you have enrolled in and partially completed the eLearning training, you will still be able to complete the modules and access your certificate via the old eLearning portal. If you are not already enrolled in the eLearning training and need to complete it, you will need to create a new account in the new training system.
How do I enrol in future face-to-face training sessions (after 3 July 2017)?
You can go to the new training system and create your account profile, and then you can enrol for any scheduled training. If you have eLearning training records on our old eLearning portal we will then transfer your history to your new account profile.
I’m already enrolled for a future face-to face training session (July-November 2017), how will the changes affect my enrolment?
Don’t worry, your enrolment won’t be lost. A new profile will be created (based on your current profile), and your existing enrolment will be transferred to the new training system. You will receive a notification email confirming your account profile has been created. Once you receive the notification you will need to set a password, update your profile, and review your course enrolment to ensure your details are correct (e.g. workplace, contact details).
I am registered in the old eLearning portal, do I need to create a new account?
Yes. Although you may have accessed Learning Centre eLearning in the past, you will still need to create a new account profile in the new training system from 3 July 2017. However, once you have created your account, your eLearning history will be transferred to the new training system. Please be aware that the transfer may take some time, and we will be working to complete this process as quickly as possible. You will still be able to access your eLearning history via the current eLearning portal.
Will my old face-to-face training records be transferred?
Any records of face-to-face training completed prior to 3 July 2017 will not be transferred to the new training system. If you need a transcript of your previous face-to-face training records, please call 3271 8861 or email qcmhltraining@health.qld.gov.au with your enquiry.
I heard MHPOD launched a new training system, is this linked?
MHPOD is not operated by the Learning Centre, ownership and operation of MHPOD remains with Victoria Health.
I’m still having trouble, what can I do?
If you’re still having trouble, and for any other enquiries regarding the new training system, please email qcmhlit@health.qld.gov.au or call (07) 3271 8862 for support during business hours.