This course will explore how mental health stigma impacts the workplace at the individual, team, and organisational level, providing practical tools and strategies to foster a mentally healthy, stigma-free environment, promoting an organisational culture of inclusivity. This course is designed for Queensland Health staff of all disciplines and levels.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 1.5 hours | 1:30 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
Domestic and family violence (DFV) affects people across all communities and often shows up first in health settings. This course is designed for clinical staff who deliver direct patient care or work in areas with frequent interaction with people affected by DFV, including emergency departments, maternity wards, social work and nursing and medical teams. You'll gain practical knowledge and confidence in recognising and responding to DFV, with a focus on supporting diverse and high-priority cohorts.
Course Overview
Clinical Responses to Domestic and Family Violence (DFV) is a 20-minute course that will support your clinical response to DFV in the health setting. It will expand on content in the Introduction to DFV for Queensland Health Staff module and is intended for clinical staff and people who work in areas that frequently interaction with people affected by DFV. This course has been developed in consultation with experts and victim-survivors. Using a storytelling approach, you will hear directly from clinicians and victim-survivors of DFV and learn from their experiences in the health system.
Everyone has a role to play. Domestic and family violence (DFV) can affect anyone and often intersects with the health system. Whether you’re a clinician, administrator, or in a supporting role, this course will help you understand DFV and how to support someone safely. This course is designed for all Queensland Health staff, regardless of background or level of experience with DFV-related issues.
Course Overview
Introduction to Domestic and Family Violence for Queensland Health Staff is a 20-minute course that will support your response to DFV in health settings. If you support patients in a clinical role, you are also encouraged to complete the Clinical Responses to Domestic and Family Violence course.
This course has been developed in consultation with experts and victim-survivors. Using a storytelling approach, you will hear directly from clinicians and victim-survivors of domestic and family violence (DFV) and learn from their experiences in the health system.
The Capacity Assessment Training and Advance Health Directive suite supports clinicians to strengthen their understanding of capacity assessment and advance health directives in the context of the Mental Health Act 2016. A range of activities, tools, resources and clinical scenarios are provided to support the application of knowledge and skills. This suite is designed for mental health clinicians and may be particularly useful for authorised doctors, psychiatric registrars and authorised mental health practitioners.
A note on language: The language used throughout this training aligns with current legislation and policies. The Royal Commission into Violence, Neglect and Exploitation of People with Disability Final Report (October 2023) recommends changes to language and terminology that may be introduced in future updates of this training.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 3 hours | 3:00 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
This Sensory Approaches training course provides an introduction to the use of sensory approaches in mental health settings. The course was developed through collaboration between the Queensland Centre for Mental Health Learning and the Occupational Therapy Mental Health Sensory Approaches Clinical Collaborative.
The training introduces how sensory approaches work and provides practical skills and techniques to support the use of sensory strategies when working with mental health consumers. This course aims to enhance clinical practice and benefit clinicians, services and the consumers they support.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 2 hours | 2:00 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
This eLearning module introduces the strengths model of recovery and is aligned with Queensland Health’s recovery-focused strategic goals and standards. By identifying an individual’s strengths, the treating team and the client can develop a holistic care plan that sets achievable recovery goals together. Resources, including the Strengths Assessment Tool, are provided to assist workers in embedding the approach into practice.
Note: This eLearning is a required pre-requisite for those intending to progress to the QC24 Working with Strengths in Recovery full-day workshop.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 1.5 hours eLearning | 1:30 | Fee Schedule (PDF) |
This eLearning module introduces the models utilised in Group Facilitation sessions. It explores what makes a group therapeutic, foundations of safe practice, stages and process of group development, and roles in group facilitation.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 1.5 hours eLearning | 1:30 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
As a clinician working in mental health, it is important to understand cognition and how it can impact functioning. Cognitive difficulties can significantly affect a person’s ability to carry out day-to-day tasks and may influence longer-term recovery.
This eLearning course provides mental health clinicians with an introduction to common cognitive difficulties experienced by people with mental illness, along with strategies and therapies that may support recovery. Core topics include cognition and function, assessment, and intervention.
Targeted to clinicians working in mental health settings, this course is suitable for both experienced practitioners and those new to practice. The course is self-paced and takes approximately two hours to complete.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 2 hours | 2:00 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
This eLearning course builds your skills in observing and recording information for a Mental State Examination (MSE) and is designed for practitioners working in mental health, alcohol and other drugs services.
The course focuses on the foundations of a mental state examination and guides participants through identifying and gathering relevant information for each core component of the MSE. On completion of the course, you will be able to define and describe the structure of an MSE, accurately document observations using appropriate terminology, and identify and differentiate signs and symptoms across the various MSE domains.
Interactive learning activities provide opportunities to practise observation and documentation skills. The course was originally developed in collaboration between the Queensland Centre for Mental Health Learning (Learning Centre) and the New South Wales Institute of Psychiatry, and has since been updated by Learning Centre clinical educators to reflect current research and improve consistency in mental state examination practice.
This six-hour training course aims to enhance your clinical skills and support improved outcomes for practitioners, services and consumers.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 6 hours | 6:00 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
A Police Advice and Intervention Plan (PAIP), previously known as a Police and Ambulance Intervention Plan, is developed by mental health clinicians to provide specific information and strategies about a consumer. The plan supports the Queensland Police Service (QPS) to respond to and manage mental health–related events involving a consumer in the community.
Please note: Communication with the Queensland Ambulance Service (QAS) for mental health–related incidents and concerns is conducted through the QAS Mental Health Liaison Service.
You may email relevant information to MentalHealthLiaison@ambulance.qld.gov.au. If the situation involves an active incident, you may ask the 000 call taker whether you can speak directly with the Mental Health Liaison Service. If available, your call will be transferred.
To get started, select Module 1 below. Upon completion of the one-hour module, you will be required to complete a post-training evaluation to download your certificate.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 1 hour | 1:00 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
The Cultural Capability for Mental Health eLearning module provides mental health clinicians with an understanding of the cultural needs and social and emotional wellbeing of Aboriginal and Torres Strait Islander people.
The module embeds a recovery-focused and trauma-informed approach, identifies needs across the continuum of care (from emergency departments to community settings), and introduces methods for applying a cultural lens in clinical practice. There is a strong emphasis on culturally capable mental health assessment.
This module provides a foundation to support your lifelong cultural learning journey.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 1 hour | 1:00 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
This course supports mental health clinicians working with children and young people to understand what the less restrictive way means within the context of the Mental Health Act 2016.
The course strengthens clinicians’ ability to assess a child or young person’s capacity to consent to mental health treatment and explores practical tools and strategies that support meaningful participation in decision-making processes.
A range of approaches are showcased to assist children and young people to engage effectively in decisions about their care.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 3.5 hours | 3:30 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
The QC54 Foundations of Risk Assessment and Management eLearning course supports clinicians to develop a strong understanding of the principles of risk assessment and management planning in mental health, alcohol and other drug services.
The course steps learners through the foundations of prevention-oriented risk assessment and management, including defining and identifying risk across six domains, communication and collaboration, documentation, and planning care to mitigate risk.
Learning is supported through interactive multimedia activities and a comprehensive resource hub containing tip sheets, research reviews, and links to relevant guidelines, policies and support services. All materials are designed to support upskilling in prevention-focused risk assessment, response, and documentation in line with current and emerging Queensland Health practice and standards.
This course may be undertaken as complementary learning for the face-to-face course Critical Components of Risk Assessment and Management (QC9); however, it is not a compulsory component of that course.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 1.5 hours | 1:30 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
This eLearning course provides a comprehensive and interactive overview of the foundational principles of formulation and intervention planning. Throughout the course, learners are guided through applied learning using a case study, with the clinician’s thinking process made explicit to support the learner’s own development.
In the formulation component of the course, the 5P approach is introduced and applied. The course demonstrates how to understand and describe the relationships between contributing factors in a formulation to strengthen clinical understanding.
The intervention planning component focuses on using a person’s individual recovery goals within a shared formulation to co-create clinical goals and intervention strategies. Foundational principles of intervention planning, including the use of SMARTER strategies, are explained and applied through examples.
This course complements the face-to-face course QC14 Fundamentals of Assessment, Formulation and Planning; however, it is not a compulsory component of that course.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 3.5 hours | 3:30 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
This eLearning is the pre-requisite course for both QC2: EARS and its youth-specific counterpart QC28: YEARS. Originally developed to support continuity of learning during COVID-19 restrictions, this eLearning remains available as a standalone course to orient learners to core clinical competencies aligned with the ‘train’ element of the Zero Suicide framework.
QC56 serves as an introductory course for mental health, alcohol and other drug service providers, supporting foundational understanding of evidence-informed approaches to working with suicidality.
Developed in collaboration with the Gold Coast Hospital and Health Service, the QC2 EARS and QC28 YEARS courses represent a philosophical shift in the treatment of suicidality. This includes a move away from prediction-focused approaches toward prevention-oriented frameworks, and a shift from clinician-led models toward collaborative engagement and care planning. Suicide is conceptualised as a behaviour that requires specific, targeted intervention.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 2 hours | 2:00 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
Note: If you have previously completed the QC2 or QC28 blended training, you have already completed this eLearning. However, you may choose to complete this course as a refresher if it has been 12 months or more since your last participation.
This eLearning course is designed to support clinicians working with consumers who may be at risk of becoming violent or aggressive. It is based on Queensland Health policy, including the Assessing and Responding to Violence (ARV) Framework (the Framework), formerly known as the Violence Risk Assessment and Management (VRAM) Framework. The course is relevant to any clinician working with individuals who may be at risk of exhibiting violence or aggression.
The course provides practical guidance on working with violence risk in a Queensland Health context, including how to apply the Framework and use the Violence Risk Assessment and Management (V-RAM) tool. Key concepts include evidence-based risk factors, information gathering, use of collateral information, information sharing, and strategies to address common barriers. The course also covers risk formulation and documentation, including writing effective risk summaries and developing linked risk management plans. Strategies for short- and long-term risk management, referral to specialist forensic services, and reassessment of risk are addressed. Case vignettes are used throughout the course to illustrate practical application.
Update – 14 June 2024
In April 2024, the Chief Psychiatrist advised that the name of the Framework has changed from the Violence Risk Assessment and Management (VRAM) Framework to the Assessing and Responding to Violence (ARV) Framework. Training materials and documents may continue to refer to the previous name until course content is reviewed and updated. The Tier 2 tool continues to be referred to as the Violence Risk Assessment and Management (V-RAM) tool.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 4 hours | 4:00 |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
Note: This eLearning is a pre-requisite for QC30 Violence Risk Assessment and Management training .
The Developing Educators Program offers the fundamentals of training design, development and delivery for those providing education to the mental health, alcohol and other drugs workforce.
This program offers a growing collection of eLearning modules, videos, webinars, tools and templates, as well as other training materials to support educators in their professional development pathway.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| Various: eLearning, video, reading material and other resources | Varies per item – refer to individual resources for the times indicated | Recommendations vary per item | Fee Schedule (PDF) |
The QC60 Introduction to Supervision eLearning introduces the role of supervision in supporting ongoing professional wellbeing, skill development and enhanced outcomes for the people who receive our services.
The training has been developed using a universal and interdisciplinary approach and is relevant for new and experienced supervisees, those transitioning into a supervisor role and those who want to update to contemporary practice. Importantly, it is designed to be inclusive of all frontline and support roles, including administrative staff and peer workers.
Introduction to Supervision is underpinned by the Queensland Health Supervision Guidelines for Mental Health Alcohol and Other Drugs Services 2023 and forms a base that complements specialist training and educational resources in supervision, including Aboriginal and Torres Strait Islander Reflective Yarning and the Lived Experience Peer Practice Supervision Framework.
While QC60 Introduction to Supervision eLearning may be completed as a stand-alone course for those who only require introductory training, this eLearning provides the critical underpinning required for the full suite of Learning Centre supervision training. Participants are invited to enrol in the Learning Centre’s workshop to further consolidate skills and practice as a supervisee.
Note: Completion of QC60 is the pre-requisite for both QC8 Supervisee and QC4 Supervisor. Refer to the relevant course pages for more information.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 1.5 hours | 1.5 hours |
$50 per person Queensland Health / Queensland Ambulance Service – Nil (internally funded) Fee Schedule (PDF) |
This online training helps all staff working in Hospitals and Health Services better respond to the needs of patients with intellectual disabilities and those on the autism spectrum. Modules 1 and 2 are suitable for non-clinical staff, and modules 1, 2, 3, and 4 are suitable for all clinical workers.
EASY Health was co-designed with people who have lived experience of intellectual disability and autism and funded by the Department of Social Services. Mater Research Ltd developed this education in collaboration with Indelibility Arts Company. The identified topics in this education were informed by interviews with health staff, patients, and support people.
Modules
- Module 1 – Reasonable Adjustments (15 minutes)
- Module 2 – Key Clinical Concepts (10 minutes)
- Module 3 – Health Assessment and Management (15 minutes)
- Module 4 – Mental Health (15 minutes)
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 55 minutes | 0:55 | None |
This course is designed for individuals who wish to be appointed as an authorised doctor under the Mental Health Act 2016, as well as authorised doctors who wish to refresh their knowledge of the Act. The course may also be used by other staff of authorised mental health services or by members of the community who wish to gain a detailed understanding of the Act. However, the course focuses on the knowledge required to be an authorised doctor and does not cover all aspects of the Act.
| Delivery Mode | Duration | Hours of active learning | Cost |
|---|---|---|---|
| eLearning | 9 hours | 9:00 | None |